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    Frequently Asked Questions

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    Orders

    Simply browse our collection, select your preferred size, click "Add to Bag," and proceed to checkout. You can pay via UPI, credit/debit card, net banking, or Cash on Delivery (on select pincodes).

    Yes — you can modify or cancel your order within 12 hours of placing it. Please contact us on WhatsApp at +91 86238 59318 with your order number, and our team will assist you promptly.

    Yes, COD is available on select pincodes across India. You can check availability by entering your pincode at checkout using our pincode verification tool.

    Shipping

    Standard delivery takes 5–7 business days from dispatch. Express delivery (available on select pincodes) takes 2–3 business days. All orders are processed within 1–2 business days.

    Once your order is dispatched, you'll receive a tracking link via SMS and email. You can use this link to track your shipment in real time with our courier partner.

    Currently, we only ship within India (PAN India delivery). International shipping is not available at this time, but we're working on expanding — stay tuned!

    Returns & Refunds

    We offer a 7-day return window from the date of delivery. The item must be unworn, unwashed, with all original tags intact and in its original packaging to be eligible for return.

    WhatsApp us at +91 86238 59318 with your order ID and reason for return. Our support team will respond within 24 hours with return instructions and a pickup schedule.

    Once we receive and inspect the returned item, your refund will be processed within 5–7 business days to the original payment method. You'll receive an email confirmation when initiated.

    Products

    Each product page includes a detailed size guide with measurements. We recommend measuring yourself and comparing with the chart. When in doubt, we suggest sizing up for a comfortable fit.

    We do our best to display colours as accurately as possible. However, slight variations may occur due to screen settings, lighting during photography, and fabric dye lots.

    We use premium fabrics including cotton blends, chanderi silk, georgette, and rayon. The specific fabric composition is mentioned on each product page under 'Fabric & Care.'

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