We want you to love every piece you purchase from PAB Exclusive. If something doesn't work out, our hassle-free return and refund policy has you covered.
7-Day Return Window
You may request a return within 7 days of receiving your order. The return window begins on the date of delivery as confirmed by our shipping partner.
Conditions for Return
- The item must be unworn, unwashed, and unaltered.
- All original tags and labels must be intact.
- The item must be returned in its original packaging.
- Items that show signs of use, damage, or missing tags will not be accepted.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Items purchased during a sale or with a discount code.
- Innerwear, lingerie, and accessories (unless defective).
- Customised or made-to-order pieces.
Refund Timeline
Once we receive and inspect the returned item, your refund will be processed within 5–7 business days to the original payment method. You will receive an email notification when the refund is initiated.
Exchanges
We currently offer exchanges for a different size of the same product, subject to availability. Exchange requests follow the same 7-day window and condition requirements as returns.
How to Initiate a Return
To start a return or exchange, contact us via:
- WhatsApp: +91 86238 59318
- Email: support@pabexclusive.com
Please include your order number, the item(s) you wish to return, and the reason for the return. Our team will respond within 24 hours with return instructions.